Terms and Conditions

Registration policy

Art lessons and playgroup sessions accommodate a maximum of 15 students per class to ensure each child is given appropriate guidance throughout the session.

Please register early for school term bookings to avoid disappointment. 

Bookings, registrations and payments are made through the online booking system.

Please ensure all registration information including child’s personal details, health conditions, parent/guardian details and authorised for pick-up details are always kept up to date. Please promptly email info@thecollabcrew.com.au if any details change.

Mural sessions and private art playgroup booking requests are to be sent to info@thecollabcrew.com.au These bookings require a $50 deposit to secure date and full balance to be paid at least 7 days prior to the event date. Failure to follow these conditions may result in your event date being booked by another customer.

Supervision policy

Parents/guardians are to remain at the premises during ART PLAYGROUP sessions.

Parents/guardians are encouraged to drop off children to ART CLASSES to allow them to fully immerse themselves in the class. Alternatively, adults can remain close by if they feel it will assist with making it a more comfortable experience for their child.

In the unlikely event that your child becomes unwell or upset during class, the authorised person will be contacted and you will be required to attend or collect your child.

Cancellation, missed classes and sickness policy

Sickness, family events, holidays and other circumstances may overlap with your pre-booked playgroup or art lessons. If you are unable to attend class, we will provide you with a credit which can be used during another session.

To obtain a class credit, where possible you must provide at least 48 hours written notice of your non-attendance, which will allow us the opportunity to fill the last-minute vacancy.

We will try our best to accommodate a class which suits your personal schedule. Class fees are non-refundable/non-credited.  

Food and Drink policy

Due to the likelihood of hands becoming soiled with paint or other art products, there is no food or drink to be consumed in the art space (except for water bottles) unless special circumstances exist.

Clothing policy

Dress for creative mess. We are not responsible for cleaning or damage to clothes. Smocks and aprons will be supplied.

PLEASE NOTE, POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.